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Shipping Policy

Alluvium Retail LLP cannot commit any time fixed for delivery. The delivery of our products will take at least 7-8 business days. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities. Orders will be booked for at least third business day delivery. While placing the order the customer shall provide the following details.

Name of the recipient
Flat number/bungalow number
Name of the building
Name of the road/street/marg
Contact number landline/mobile
Proper/familiar land mark
Email address

Alluvium Retail LLP will attempt to deliver one time. If the said delivery is not successful, customer shall be charged for redelivery in the following cases:

Incorrect or insufficient address mentioned by the customer
Non- availability of recipient at the mentioned address and/or premises
Refusal to accept products
Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
Incorrect contact details disabling the delivery personnel to reach the customer
Force majeure event or civil disturbances event
Tracking numbers, if available, will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by OR “Alluvium Retail LLP’’ is not insured against loss or damage. You need to check the parcel / packet while accepting the same.

  1. Depending on the product availability, few orders might take more than 10-12 days to ship. Customers will be contacted by e-mail OR mobile if there is any such problem related to processing the order or shipping the product in time.
  2. For the orders intended to be received before a specific event or a festival, where specific delivery time-frame is important, customers are advised to place the order at least 15 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.
  3. Currently, we ship our products only within India across multiple cities. If the location mentioned is not serviceable, we will inform your over mail.
  4. Alluvium Retail LLP reserves the right to modify, limit or cancel orders at anytime including but not limited to orders that are incorrectly priced or which Alluvium Retail LLP believes are harmful to Alluvium Retail LLP or any of its suppliers or vendors.

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