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Returns & Refund Policy Returns & Exchange Policy www.elittybeauty.com OR “Alluvium Retail LLP” (from here on referred as the "seller") does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.
The seller will accept the exchange of the products purchased through the website www.elittybeauty.com, subject to the terms and conditions mentioned below: -
Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition or in case of delivery of wrong products.
Seller will take 48-72 working hours to verify the situation (includes getting in touch with the 3rd party delivery partners to analyse the situation)
Buyer has to inform the seller of his/her intention to exchange the broken products within 48 hrs of receipt of the goods at his/her shipping address.
Such broken goods should be sent to the seller only after written email consent from www.elittybeauty.com to send back the product.
All exchanges will be made after the returned shipment is received by the seller.
Cancellation & Refund Policy
You cannot cancel the order and demand refund once the order is successfully placed and processed by the payment gateway. Refund requests will only be considered in the following cases, and refund will be in the form of store credit:
No refunds will be given in the following cases:
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